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TENANT REPAIR REQUEST FORM

This form is for TENANTS in Ascent managed rental units ONLY.

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If you are a strata unit owner, DO NOT use this form - contact your strata manager directly.

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If you have an emergency outside of office hours, Monday-Friday: 8:30 am-4:30 pm, please call our emergency line 604-293-2459.

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Please follow the guidelines below. We will disregard any form submission that fails to comply:

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  • Only submit non-emergency repairs.

  • Only submit the form if your first and last name are on the Tenancy Agreement for the property, so we can identify you.

  • Provide as much detail as possible about each repair request.

We will respond to all repair requests during business hours, Monday-Friday, 8:30 am-4:30 pm.

YOUR CONTACT INFO

First Name:*

Last Name:*

Email Address:*

Phone Number:*

YOUR ADDRESS

Unit Number:

Street Number:*

Street Name:*

City:*

REPAIR #1

Location:*

Description:*

(ENTER THE DESCRIPTION OF THE ISSUE, INCLUDING EXACT LOCATION. IF YOU HAVE A PROBLEM WITH AN APPLIANCE, INCLUDE THE MAKE AND MODEL INFO)

(TO HELP US SEE THE PROBLEM CLEARLY, STAND BACK AND TAKE A PHOTO OF THE ENTIRE AREA. FOR EXAMPLE, IF A DOOR HAS COME LOOSE FROM ITS HINGE, SEND A PHOTO OF THE ENTIRE DOOR WITH THE HINGE INCLUDED.)

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